Tag Archives: blogs

A Little Life Hack: Wordpress Customer Service

laptop screen displaying a red poster

Poster designed by the author via keepcalm-o-matic.co.uk

Earlier this month, a horrendous customer service call made headlines. Being the glass-half-full kind of gal that I am, I want to share a sunnier experience with people paid to listen to us whine.

It starts with a WordPress blog–just like the one you’re reading now. I’ve used WordPress for nearly eight years now, and currently own or contribute to half a dozen WP sites.

When I’ve bumped up against the occasional website snafu, I’ve always been able to pluck an answer from the help topics or the forums and fix the problem myself. Then I came up against email forwarding that mysteriously stopped. We’re talking about the service where you can take an address like info@funkycucumber.com and automatically forward it to me@gmail.com (if you’re not doing this yet for your own website, look into it!* It’s free. And it works great. Except when it occasionally doesn’t). Continue reading

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Filed under Blog, Public relations/communications, Writing and technology

Code Switch

I recently met up for dinner with a few friends, including one who had just graduated from an ASL interpreter training program. As we gazed at a kaleidoscope of pictures outside an East Village restaurant, someone asked if the menu looked good to me. “I think so, but I’ve never experienced Japanese tapas,” I said. Suddenly, the interpreter friend declared that I had code switched.

Code switching is a linguistic term for moving between languages. And Code Switch happens to be the name of a new National Public Radio blog about race, culture, and ethnicity. Hearing a piece about it this morning brought me back to that night. Learning that NPR had chosen that title also warmed my wordy heart. Continue reading

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Filed under Humor, Language, New York

If a tree falls in a bulletin board of sticky notes…

Markers
A recent post in ProfHacker, a Chronicle of Higher Education blog, caught my eye. In “Writers’ Bootcamp: Organizing Intrusive Thoughts,” Billie Hara discusses ways to address–and dismiss, for the moment–thoughts that could thwart your writing process. Her solution to thought intrusion involves sticky notes, X and Y axes, and The Falling Tree Method.

I have a system similar to this, though lacking the fancy graph and use of newfangled apps mentioned in the comments. At work, I keep a small white board on my desk and render each random thought into a color-coded note (red marker for emails to compose, orange for things I need to do or write). At home, I grab a writing pad to jot down my To Do (Later!) list.

I would like to tell you that I do this because I’m ever so organized. The truth is, whether a distracting thought ends up in a list or forces me to attend to it right away can mean life or death for a writing session. The less I enjoy a writing task, the more dangerous these non sequiturs become and the closer a massacre creeps.

How do you handle distractions?

(Photo by Ian Brown via Flickr/Creative Commons license)

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Filed under Community of writers